Frequently Asked Questions

Please review the list of Frequently Asked Questions (FAQs) below. If you are unable to find your answer, or if you would like to speak with an Art Specialist, please feel free to contact us here.

What does a Limited Edition print mean?

Limited Edition means that there will only be a certain number of prints produced of each photograph. Limited Editions will be produced in multiple sizes ranging from 50-200 signed prints.
In addition to each Limited Edition image release, an additional 10 - 20 numbered and signed prints called Artists Proofs are also available.

Can I order a custom size?

Yes. We are happy to work with you for your specific needs and design spaces. Please contact our Art Specialists with those inquires.
FujiFlex Crystal Archive | TruLife™ Acrylic is largely accepted as the most impressive and luxurious of gallery quality fine art prints. TruLife™ Acrylic ensures an unparalleled level of detail and brilliance, facilitating a true-to-life presentation. FujiFlex Crystal Archive | TruLife™ Acrylic prints convey incredible visual depth and detail, beautiful tonal transitions and stunning colors, resulting in a lifelike and truly striking gallery quality presentation.

ChromaLuxe® Dye-sub Metal will transform any fine art image into a show-stopping masterpiece. The ChromaLuxe technology infuses inks into specialized aluminum plates. Colors are infused directly into the treated metal surface(dye sublimation), resulting in a remarkably clear and vibrant photographic print with exceptional detail and resolution. The entire process not only enhances color and depth, but also helps to protect the piece from scratching. In addition to this, ChromaLuxe® dye-sub metal prints are finished with a highly durable polymer, making these fine art prints both scratch and fade resistant.

FujiFlex LumaChrome Satin Paper is the top selling media for creating gallery quality fine art prints for a good reason – it’s the best available. Using a polyester-based silver halide material creates stunning gallery-level color prints. FujiFlex LumaChrome Satin paper prints convey unequalled richness and depth, impressive color and the highest integrity in photographic printing. You can expect nothing less than striking results of unparalleled depth and color representations of Steve’s fine art images.

You can go here to learn more regarding Steve's print media.

Are these images available for licensing?

Licensing is available for all images and is handled on an individual basis. Please contact us with licensing requests and for pricing information.

What other services do you offer?

In addition to fine art wilderness and landscape prints, Steve is also available for commissioned location photography. Those projects are handled on an individual basis. Feel free to reach out to discuss with the artist what you're looking for and how we can make it happen.

What guarantees do you offer?

Your complete satisfaction and enjoyment of your piece is our primary goal.

10-Year Fade Resistant Guarantee: All of our artwork is printed with fade-free mediums and inks.  If you keep your print indoors under normal lighting conditions, and it fades, we will replace it free of charge. Just return your artwork and we will ship a new one as quickly as possible. Print must have been kept indoors.

Authenticity Guarantee: Each limited-edition print will be digitally signed and numbered in the lower right-hand corner. The presence of this signature indicates that you own an authentic print and that it is covered by the above warranties.

Quality Guarantee: We are passionate about creating the best work possible. We are diligent about using the proper techniques to create the best product. We assure you that we are utilizing state-of-the-art materials, equipment, and processes in creating finished pieces.

Customer Service Guarantee: We are grateful to anyone who supports our dream, and we go to the furthest lengths to ensure their satisfaction. From prompt and clear communication to friendly and sincere service in helping you make your investment, to the backing of these guarantees, we are committed to serving you as best we can.

Copyrights

All images contained within this website are the copyright of Steve Porter Fine Art and may not be in any way reproduced, copied, printed or scanned.

Return Policy

Limited Editions and Open Editions are custom-made and as such, we are unable to offer returns or exchanges. However, please contact us if your product was damaged in the delivery process and we will be happy to replace your print. For any other concerns, please contact us and we can work together to find an appropriate solution.

Payment & Shipping

Purchase Options

Option 1: You want to talk things through first (recommended).

We would love to work directly with you to make sure before you purchase a Steve Porter Fine Art piece that you order exactly what you want. Please feel free to contact us here to visit with one of our Art Specialists. They will take great care of you.

Option 2: You already know what images, sizes, and print media you want.

Next to each image you will see a drop-down menu with options to choose your size and print medium. You can add these to your cart and check out to complete your purchase. Online transactions are completed using secure credit card or PayPal payment systems and are processed without sharing your financial details.

If you'd like to discuss financing options, please reach out to us directly.

Shipping

Shipping is included at no additional cost anywhere in the U.S. for pieces 60" and under. Please allow 3-4 weeks for production and delivery. Tracking information will be sent via email to you allowing you to follow the production and delivery process. Steve Porter Fine Art carries full coverage for all shipments during shipping from our production facility to the designated delivery address. We will happily replace or repair any damages that might occur during the shipping process. Please inspect your art, before signing for it. If there is damage, please let the driver make note of the damage, accept the piece and contact us immediately at liz@StevePorterFineArt.com. Please take and submit 4-6 digital photographs of the container and art piece with the damage that occurred. We will be in contact within 24 hours of receiving your email.

For purchases outside of the U.S. please contact us for shipping information.